1. Introduction

Welcome to Smartshelf ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use the Smartshelf mobile application and related services (the "Service").

By using Smartshelf, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

We collect the following types of information:

• Account Information: When you register, we collect your name, email address, and password (stored encrypted).
• Business Information: Store name, organization details, and inventory data you enter into the app including product names, quantities, prices, and barcodes.
• Usage Data: Information about how you use the app, including features accessed, scan counts, and session duration.
• Device Information: Device type, operating system version, and push notification tokens for alert delivery.
• Images: Product photos you choose to capture and upload for inventory items. These are stored securely in our cloud storage.
• Payment Information: Billing is handled by Stripe. We do not store your credit card details. We receive confirmation of payment status and subscription tier only.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Smartshelf Service
• Sync your inventory data across devices and team members
• Send low stock alerts and push notifications you have configured
• Process payments and manage your subscription
• Respond to support requests and inquiries
• Monitor usage patterns to improve product performance
• Comply with legal obligations

We do not sell your personal information. We do not use your inventory data for advertising purposes.

4. Data Storage and Security

Your data is stored in two places:

• Local Storage: Inventory data is stored on your device using SQLite for offline access. This data remains on your device until you uninstall the app or wipe your local database.
• Cloud Storage: Data is synced to Supabase, a secure cloud database provider. All data is encrypted in transit using TLS and at rest using AES-256 encryption.

We implement industry-standard security measures including row-level security policies, encrypted connections, and access controls. However, no method of transmission over the internet is 100% secure.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Team Members: Within your organization, members you invite can view and update shared inventory data based on their assigned role.
• Service Providers: We use Supabase (database and storage), Stripe (payments), and Expo (push notifications) as infrastructure providers. Each is bound by their own privacy policies and data processing agreements.
• Legal Requirements: We may disclose information if required by law, court order, or government authority.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will permanently delete your organization's data, inventory records, and personal information within 30 days, except where retention is required by law.

You can request deletion of your account at any time from within the app under Profile → Delete Account.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Export your inventory data as a CSV file
• Withdraw consent for optional data processing

To exercise these rights, contact us at [email protected].

8. Children's Privacy

Smartshelf is a business tool intended for users aged 18 and older. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice within the app or sending an email to your registered address. Continued use of Smartshelf after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Smartshelf
hello@trysmartshelf.com